Verification, fake support accounts and keeping your login to yourself.
check that your operator appears on the LSLGA's official register before you deposit again, keep your balance small until you have, and save records of your account. Services that can't show a valid Lagos licence may be suspended, and we don't yet know which ones.
In Abuja, the FCT Lottery Regulatory Office publishes a list of approved gaming operators and says any operator not on it is classified as illegal. Search it for the company, check the category and the validity date, and remember a Lagos licence doesn't cover the FCT.
Goka offers live chat on its website, email at info@goka.ng and a message form in its help centre. Forgotten passwords are reset through your verified email. If you've lost access to that email, Goka asks you to contact live support.
Betting in Nigeria is licensed state by state, so the question is whether a site is licensed where you live. All seven operators we profile appear on the Lagos register. You can check any site yourself in a few minutes using your state regulator's list.
Most sites ask for a valid photo ID such as your NIN slip or card, voter's card, passport or driver's licence, usually before your first withdrawal. Some also ask for proof of address. Verify early, and make sure your names match your bank account.
Search the operator's company name on the Lagos State Lotteries and Gaming Authority register, check the licence end date hasn't passed, and make sure the company matches the site you're using. It takes about two minutes.
Real support won't message you first after a public complaint, ask for your password, PIN or one-time code, or ask you to pay a fee to release a withdrawal. Find the support channel on the operator's official website and use only that.
